Returns Policy

As the price for the supply of precious metals is dependent on price movements in the financial markets, which Barcelona Gold cannot control, you do not have any right of return in respect of orders received or placed and Contracts formed for the purchase of precious metals.

However, where practicable, Barcelona Gold will use reasonable endeavours to assist Customers to cancel orders, where such cancellation is sought prior to Barcelona Gold fulfilling the order by purchasing bullion for resale to the Customer. Customers who wish to cancel any order for the purchase of bullion should contact Barcelona Gold immediately by telephone to see whether it is possible for such orders to be cancelled.